UX-PM Certification.

Sponsored by UXalliance, a global network of 28 leading UX companies, the UX-PM Certification helps professionals achieve business outcomes through a human-centred design approach. This international training program is offered in 19 countries and 12 languages.

Upcoming sessions

Dubai, UAE

AED 3,499

4-6 Nov 2024

In person

International certificate

Adopting UX.

Level 1

‍

Invest in UX, build internal capacity and increase value for your customers and for your organisation
Learn the fundamentals of UX, build your skills, and turn knowledge into action
Put in practice a design framework based on Design Thinking
Pass the certification exam, build your UX toolkit, plan your next steps implementing some UX activities into your product or service development cycle.

Dome Tower, JLT, Dubai, UAE

3 days

12 hours

10 seats

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Training agenda.

Understand key UX concepts and methods, advocate for user-centred design within your organisation, and learn how to integrate UX design into your projects.

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Day 1

Module 1 - Design and Experience

Let’s Talk About Experiences
The Experience Economy
Experiences Are Shaped By Technology
User Experience (UX)
Customer Experience (CX)

Module 2 - HF & Psychology of Design

Human Factors (HF & Ergonomics)
Cognitive Limitations
How Human Factors Impact Design
Dimensions of UX
Emotional Design

Day 2

Module 3 - Human-Centered Design

HCD: ISO standard and Principles
Design Frameworks: How To Proceed With HCD
Adapted Double Diamond Framework
UX-PM Design Framework
UX Metrics

Module 4 - User Research

Importance of User Research
User Research Map
Generative Methods
Evaluative Methods
Guerrilla User Research

Day 3

Module 5 - User Research In Practice

Understand the challenge
Elaborate your research plan
Establish hypothesis (testable assumptions)
Conduct you research plan & share insights

Module 6 - The Value of UX

UX in Your Organisation
Agile Culture and UX
The Business Value of Design for the organisation
UX-PM Design Maturity Model